This social media case is about a
pastor who ate at Applebee’s with a group of friends and when it came time to
pay the bill, the computer automatically added an 18% gratuity tip because it’s
Applebee’s policy. Pastor Bell apparently didn’t agree with this because on the
receipt she wrote “I give God 10%. Why do you get 18.” I also found it
interesting that she crossed out the automatic 18% and wrote 0 in the blank
space for a tip. One of the serves saw the receipt and posted a picture of it
on Reddit. Supposedly this server got fired, but what I want to focus on within
this case is whose reputation was damaged more.
I personally think that the pastor’s
reputation was damaged more, but that the server and Applebee’s got more
negative repercussions. Posting confidential information can be super damaging
to your companies reputation, and can result in the employee that posted it
getting fired, like it did in this situation. You can read more about how
companies can get their reputation damaged HERE. I don’t think that this
particular situation was damaging to Applebee’s reputation, but I do think that
it may have been damaging to the employees reputation. However, I think that
the pastor’s reputation was ruined the most.
What this pastor wrote on the
receipt is distasteful, but what I think is most damaging to the pastor’s reputation
is the fact that she didn’t even want to leave a tip. This is just wrong and a
tip should always be left for the server. If the pastor didn’t want the whole
world seeing what she did then she probably should have thought of that before
she did it. Here is a link to a letter from a restaurant worker on why you
should always tip at least 15%.
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